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Goplus

Goplus

What is your customer experience with Goplus?

Goplus Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Goplus has 2.6 star rating based on 24 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Arm pad cracked at 6 months of use, Beautiful website, Easily assembled.
    Cons: I cannot find someone to talk to about my electrical issue, No one answer, Arm pad cracked at 6 months of use.

  • Recent recommendations regarding this business are as follows: "Don't buy anything from this company", "Absolutely use them", "Do not buy from Goplus", "Don’t do business with this company. Avoid at all cost.", "Dont buy from this company. Hope they go out of business.".

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Media from reviews

Goplus - My order didn't work properly
Goplus - Resolve issue…Goplus - Defective new lighted Christmas treeGoplus - BAIT AND SWITCH PRODUCTGoplus - Not happy with deliveryGoplus - Not happy with delivery - Image 2Goplus - Missing items
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Top Goplus Reviews

Positive Review

"Missing items"

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Agent was outstanding- resolved my issue - gave me tracking number so I can follow the shipment myself User's recommendation: Absolutely use them

Critical Review

"Returned item"

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Returned item on Goplus direction. Said they would absorb cost..I have no walker and no refund!! Goplus has the walker

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order delivery tree people refund issue wish return labels week
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Agastya Zip
map-marker Ocala, Florida

Returned item

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Returned item on Goplus direction. Said they would absorb cost..I have no walker and no refund!! Goplus has the walker

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Debbie W Xjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

I wish I had looked at their reviews before buying my Christmas tree from Amazon. Guaranteed to be delivered by next day. Now expected in another week!!!

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Ordered a Christmas tree from them on Amazon. Said it would be delivered next day. Tracking 45 minutes before expected delivery time changed to delayed expected in another 7 days.

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User's recommendation: Don't buy anything from this company

Jewel S Zvc

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Verified Reviewer

Asking for 2 return labels

These are no longer needed. I ordered them for two people who really needed them.

I ordered them in October, but never received a confirmation email. They arrived last week so I substituted them for something else.

I wish I had received a notification that it was on its way. They were supposed to be their Christmas gifts.

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Loss:
$250
Cons:
  • No communication
Jewel S Zvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hampton, Virginia

Asking for 2 return labels

Nothing! I have fill in the information that has been asking.

And more questions come up. All I am asking for is 2 labels.

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Dhruv Rki
map-marker Titusville, Florida

Missing items

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Agent was outstanding- resolved my issue - gave me tracking number so I can follow the shipment myself

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User's recommendation: Absolutely use them

Anonymous
map-marker Philadelphia, Pennsylvania

Customer service

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Customer service is terrible. Refused to help me with issue that I had.

Will not buy anything from this company. If you will have an issue you are not gonna get help

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User's recommendation: Do not buy from Goplus

Damein Eol

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Verified Reviewer
| map-marker Cupertino, California

My order didn't work properly

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Goplus - My order didn't work properly

Only half of the tree lit up. Kept promising delivery date later and later and didn't even ship the replacement d

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User's recommendation: Don't expect fast delivery, they lie

Anonymous
map-marker Toledo, Ohio

Terrible company to do business with. The worst ever.

Order Massage Chair that was bait and switched And all I got was lies after lies after lies until I contacted the attorney generals office. Dont do business with this company whatever you do. Avoid at all cost.

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User's recommendation: Don’t do business with this company. Avoid at all cost.

doug B Kgb

Returns are impossible

Dont buy anything from GoPlus! Ordered product Dec 2023. Returned the product and still dont have the refund March 8, 2024.

View full review
Loss:
$273
Cons:
  • Everything about the company

User's recommendation: Dont buy from this company. Hope they go out of business.

Anonymous
map-marker Hudson, Ohio

Kitchen or utility cabinet with no instructions on assembly

I have a utility or kitchen cabinet which I purchased and no instructions came with it on how to assemble it. My sister bought this several months ago but ended up in the hospital and I am trying to assemble the cabinet.

Can you help me

My name is Judy Franz and my address is 122 Ashland Lane in Aurora, Ohio 44202

I do not have a receipt. Lost when moving.

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robin n Gfq

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Verified Reviewer

Horrible company. Must be from China. Everything is half-ass.

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I cant stand people who do things HALF-ASS. Thats exactly what these people do and on top of that, they dont give a crap. Karma is a ***

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Loss:
$149
Pros:
  • No pros
Cons:
  • Lazy people

Preferred solution: Deliver product or service ordered

Diane D Dgj

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Verified Reviewer
| map-marker Brigham, Quebec

Pompe pour puits arrivée défectueuse no 701-897-****-482****

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J'ai acheté pompe mGoplus no 701-897-****-482**** chez Amazone.ca elle fait défaut depuis le début .Le joint d'étanchéité était coiné et il ouais une pièce d'utilisateur à l'intérieur . Ça me prendrait des morceaux pour remplacer.

Plusieurs plombiers sont venus, celui de ce matin Philippe a ouvert la pompe et à découvert que le joint d'étanchéité a été mal posé à votre entreprise, il était coiné.. Oui j'ai esous-officierconcernant la boite originale. .Chez noEtats-Unisu Québec le gel arriver. Ça fait 6 mois que je n'ai pas d'eau dans ma maison.

Je me sert du garçonau d'arrosage de ma voisine pour remplir des bouteilles pour de laver et pour la toilette.. Je n'unje pas de cellulaire pour prendre des photos de la pompe. Je suis déçu de mon achat.

Je ne veux pas payer pour retourner la pompe. Je vais être obligé d'acheter une nouvelle pompe ici dans un magasin local.

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User's recommendation: Méfiez vous

Anonymous
map-marker Round Rock, Texas

An order

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I only wanted one, and it wouldn't let me cancel

That is all they took care of the problem, thank you !

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User's recommendation: Great company

E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indio, California

The worst customer service and quality control.

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Contains 1 confidential file for company representatives

I purchased a product on Amazon and when it arrived the box that the product came in was a USED,perviously sold carton that had nothing to due with my purchase.I returned it immediately and was charged $14 for shipping. I was told I would get a full refund..I didnt.Will never deal with GoPlus ever again.

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User's recommendation: If you see GoPlus don’t buy anything.

Anonymous
map-marker Fort Worth, Texas

An order

Did nobody read what I wrote? I tried to cancel one of them and you refunded both of them. Good grief guys.

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Resolved
Joan S Tyj

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Verified Reviewer

Resolved: Instructions

I bought a shed extension kit but it has no directions could you email me a copy please thank you. Or you can mail it to 7336 Key Deer Circle Midlothian va 23112 the kit looks nice and sturdy

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Preferred solution: Instructions

User's recommendation: Good

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